General

Account ID

DAZ2JSJ2RBL9AHLAGRNL

Account Name

Country/region

United StatesCanadaUnited Kingdom

This country/region will be used to format dates and times in the Admin Panel.

Preferred timezone

MountainPacificEasternCentralUTC

This timezone will be used when displaying timestamps in the Admin Panel.

Custom Branding

Customize the branding your users see in the Duo Prompt and other Duo feature areas.

Your draft branding changes aren't currently published to anyone. Change publishing settings.

Current branding Live

Verify your identity

Secured by Duo

Draft branding Editing Discard changes

Verify your identity

Secured by Duo

Logo

PNG file only, transparent background is best

Select file…

Accent Color

#

Publishing

Save draft

Test with some users

Publish to everyone

User Communication

Default language

EnglishFrenchGerman

This is the language users will see in the traditional prompt regardless of browser setting.

Custom message

Add information for users to reach your help desk when they're having trouble.

EnglishFrenchGerman

Links (Universal Prompt only)

Notifications

Email

Send an email when a device is added, removed, password is changed, or a bypass code is generated.

Note: Users must have an email address associated with their account.

Push notification

Send a push notification via Duo Mobile when a device is added, removed, password is changed, or a bypass code is generated.

Enrollment

Enrollment experience

Show traditional prompt

Show new Universal Prompt

Subject

Message

Hello, Your company is now rolling out Duo Security. <enrollment-link>

Enrollment link

Expires DaysHours after being emailed

Admin Role Permissions

We've launched Custom Admin Roles. Manage permissions by creating a custom admin role.

Bypass status

Allow admins with User Manager role to put users in bypass status

Enrollment emails

Allow admins with Help Desk role to send enrollment emails

Phone Calls

Outgoing caller id

Optional. If set, automated calls will appear to come from this number.

Phone callback keys

Press any key to authenticate

Press different keys to authenticate or report fraud

Key to authenticate:

Key to report fraud:

SMS Passcodes

SMS message prefix

This description will be sent with every batch of SMS passcodes.

SMS batch size

passcodes

SMS expiration

Don't expire SMS passcodes

Expire SMS passcodes after a set time

Lockout and Fraud

Notification email

Notify all admins

Notify specific email address:

Do not notify

Failed attempts

Set a user's status to Locked Out after consecutive failed attempts

Revert user status to Active after minutes

Frequent attempts

Block Duo Push attempts that occur within 15 seconds of an unanswered attempt

Telephony Credits

Low-credit alerts

Alert when account has fewer than 20 credits

Alert when fewer than credits

Low-credit alert email

If left blank, all administrators will be notified.

Max credits per action

Default: 20 credits.

User Deletion

Inactive users

Don't send inactive users to the trash

Send users to the trash after a set period of inactivity

Trash duration

Permanently delete users from trash after days

Duo Mobile App

Passcodes

Do not generate TOTP codes in Duo Mobile

Generate TOTP codes in Duo Mobile for all users

Security Checkup

Enable globally in Duo Mobile for all users

Usage analytics

Allow Duo Mobile to collect usage data

Do not allow Duo Mobile to collect usage data

Instant Restore

Allow Instant Restore for Duo Mobile on Android and iOS

Do not allow Instant Restore for Duo Mobile on Android and iOS

Logging

Log retention

Never delete logs

Delete logs after days

You can choose to automatically and permanently delete log entries older than a certain number of days.